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XtractIQ

AI Workforce Intelligence Platform

Transform your business operations with intelligent AI automation.

  • AI Powered
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  • Real-time Analytics
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Axiom
XtractIQ
Conversational AI CAAS
Call Care
Workerra
One City

AXIOM - The Complete Enterprise AI Governance Platform

Everyone is building AI, but only a Few can govern it

One governance layer for enterprise AI

The AXIOM is an enterprise AI guardrail and governance platform that helps organizations use AI safely, strategically, and at scale.

It provides a single control plane for accessing approved models, applying guardrails, managing permissions, monitoring usage, and governing AI assistants and agents across teams and functions.

Instead of allowing AI adoption to fragment across disconnected tools and accounts, AXIOM creates an enterprise layer for control, visibility, policy enforcement, and responsible scale.

What Our Application Offers ?

Key offerings include:

Multi-Model Gateway

Give users access to approved LLMs, assistants, and AI tools through one governed interface.

Guardrails & Policy Controls

Block risky prompts, restricted phrases, unsafe outputs, and non-compliant usage patterns with centralized rules.

Role-Based Access

Control what different users, teams, profiles, and business units can access and do.

Usage & Token Analytics

Track prompts, responses, model usage, adoption, and token consumption across the organization.

Agent Governance

Manage AI assistants and agents with permissions, operational boundaries, and centralized oversight.

Connector Framework

Connect approved knowledge sources, workflows, MCPs, and enterprise systems through governed integrations.

Model Choice & Routing

Offer the right approved model for the right task while maintaining central configuration and choice.

Auditability & Oversight

Maintain logs, accountability, usage traceability, and visibility into enterprise AI operations.

Application in Action

The Ultimate Document Intelligence Workspace

From batch ingestion and indexing to advanced schema mapping, automated QC, and XML generation, a single stop – XtractIQ

XtractIQ - The Ultimate Document Intelligence Workspace

From batch ingestion and indexing to advanced schema mapping, automated QC, and XML generation, a single stop – XtractIQ

Transforming Documents into Actionable Intelligence

XtractIQ is an end-to-end document intelligence platform that converts unstructured scans, PDFs, and forms into accurate, structured data. By combining advanced AI-powered extraction with intelligent automation, we help businesses streamline document workflows, reduce manual effort, and unlock insights faster with confidence.

What Our Application Offers ?

Key offerings include:

Batch & Box Hierarchy

Access the system securely and organize massive document loads with a strict Scan ID structure. Monitor daily scanning metrics, accepted vs. rejected counts, and track precisely how many sets fall under each Box and Batch.

Set Workflow & Assignment

Manage individual document sets seamlessly. Filter lists, bulk assign to indexers or reviewers, update statuses, and maintain a complete audit history for every interaction.

High-Density Extraction Workspace

A professional side-by-side editing interface designed for speed. View the scanned image while validating or correcting the auto-indexed digitizable data in real-time. Resolve errors, manage new keys, and rapidly adjust set sequences.

Visual Schema Mapping

Define exactly how handwriting and printed text maps to digital fields. Draw bounding boxes on form types to generate corresponding JSON schemas automatically. Browse, update, filter, and download your entire mapping collection.

Quality Control & Reporting

A dedicated workflow for reviewers to validate batches, drill down into boxes, and view every indexed field. Pair this with comprehensive reports covering document statuses, out of scope exceptions, and real-time indexer efficiency.

Application in Action

Conversational AI CAAS

Modernizing Customer Engagement with Intelligent, AI-Powered Contact Center Solutions.

Conversational AI CCaaS

Modernizing Customer Engagement with Intelligent, AI-Powered Contact Center Solutions.

Why Organizations Choose CXConnect ?

Organizations are increasingly seeking contact center solutions that extend beyond traditional voice communications. They require a unified customer engagement platform capable of supporting digital communications, intelligent self-service, workforce optimization, advanced analytics, and seamless integration with existing enterprise systems.
Unlike traditional contact center solutions that require multiple vendors, disconnected applications, and complex integrations, CXConnect delivers communications, AI, analytics, workforce optimization, enterprise integrations, and operational intelligence through a single unified customer engagement platform. This integrated approach reduces operational complexity, accelerates modernization initiatives, and enables organizations to deliver exceptional customer experiences while maximizing existing technology investments.

What Our Application Offers ?

Key offerings include:

AI-Enabled Omnichannel Engagement

Rather than managing separate communication systems for voice, digital, and back-office operations, CXConnect consolidates all customer interactions into one integrated platform.

Unified Agent Experience

Instead of navigating multiple disconnected systems, agents can efficiently manage every aspect of the customer interaction from one centralized workspace, improving productivity, reducing training requirements, and delivering faster, more consistent service.

Embedded AI Capabilities

Artificial intelligence is embedded throughout the CXConnect platform, enhancing every stage of the customer engagement lifecycle without requiring separate AI deployments, additional infrastructure, or complex implementations.

Intelligent Operations & Workforce Optimization

CXConnect provides supervisors, managers, and operational leaders with powerful AI-driven intelligence that transforms contact center operations from reactive management to proactive performance optimization.

Cloud-Native Scalability & Enterprise Integration

CXConnect automatically scales compute, communications, storage, and processing capacity to meet changing interaction volumes without physical contact center infrastructure.

Hybrid Workforce Enablement

Authorized personnel can securely access the platform from approved locations while maintaining the same level of productivity, collaboration, and operational oversight available within a traditional contact center environment.

Enterprise Security & Compliance

ecurity, privacy, and regulatory compliance are built into every CXConnect deployment. Enterprise-grade security controls help government agencies and regulated organizations meet strict security requirements throughout the customer engagement lifecycle.

A Trusted Platform for Mission-Critical Operations

CXConnect is designed to support mission-critical customer engagement environments where reliability, scalability, security, and operational continuity are essential.

Application in Action

Elevate Every Customer Interaction.

A centralized, role-based ecosystem designed to streamline scale, and orchestrate call center environments with unparalleled intelligence.

Call Care - Elevate Every Customer Interaction.

A centralized, role-based ecosystem designed to streamline scale, and orchestrate call center environments with unparalleled intelligence.

Scalable Products, Seamless Workflow and Smart Management

Deliver enterprise-grade software products that function independently yet integrate effortlessly across your stack. Zero-friction customer support transitions from early inquiry to definitive resolution. A unified approach to operational SLA tracking, automated routing, and dynamic agent assignments.

What Our Application Offers ?

Key offerings include:

Call Center Hub

Next-gen console for managing omni-channel incoming & outgoing calls with deeply intelligent routing frameworks.

Customer Relations

360-degree interactive profiles storing real-time interaction histories and dynamic behavioral logging.

Cognitive Chatbots

Autonomous AI-driven chat interfaces bridging the gap between automated resolution and seamless human escalation.

Ticketing Engine

Auto-generated smart-tickets derived directly from varied channels (Voice, Chat, Email) complete with strict SLA governance.

Application in Action

The end-to-end workforce management solution

Providing Solutions from candidate recruitment to shift scheduling, timesheet tracking, and automated invoicing.

WORKERRA - The end-to-end workforce management solution

Providing Solutions from candidate recruitment to shift scheduling, timesheet tracking, and automated invoicing.

From Candidate to Invoice

A seamless automated pipeline that takes a job applicant all the way through to a paid invoice — no manual gaps, no data silos. Workera unifies your entire workforce lifecycle into one intelligent platform — from the first job application to the final invoice.

What Our Application Offers ?

Key offerings include:

Candidate Management

Manage your entire candidate pipeline from a single interface. Track applications, review profiles, and move candidates through stages with ease.

Jobs Portal

Create and manage job positions with rich details. Define roles, requirements, pay rates, and match the right candidates to the right jobs automatically.

Employee Hub

A comprehensive employee management system that handles onboarding, profiles, roles, and tracks employee activities throughout their engagement lifecycle.

Shift Scheduling

Powerful shift management that allows employees to browse and claim shifts. Admins can publish, manage, and monitor all shift activity in real-time.

Timesheet Tracking

Auto-generated timesheets from claimed shifts eliminate manual data entry. Track hours, approve records, and maintain complete audit trail for every worker.

Payroll Processing

Automated payroll engine that calculates employee wages directly from approved timesheets. Ensure accurate, compliant, and on-time salary disbursement every cycle.

Application in Action

Transforming City Life with AI !

Next-Generation AI Solutions for Efficient , Error-Free, and Engaging Citizen Services.

One City - Transforming City Life with AI !

Next-Generation AI Solutions for Efficient , Error-Free, and Engaging Citizen Services.

AI-Powered 311 Incident Reporting & Management

The 1City Mobile Application addresses modern service delivery challenges with a next-generation, AI-enabled platform for 311 incident reporting and management. It empowers citizens to report issues quickly, enables real-time tracking and communication, and equips government agencies with intelligent tools to prioritize, manage, and resolve service requests more efficiently.

Powered by advanced AI and automation, the platform improves operational efficiency by reducing manual effort, optimizing resource allocation, and delivering faster resolutions. By providing a seamless digital experience for both residents and government teams, 1City enhances transparency, accountability, and overall citizen satisfaction.

What Our Application Offers ?

Key offerings include:

Report Issues Anonymously-No Account Needed !

Submit and track service requests easily with our intuitive mobile dashboards, powered by G-Bot, your intelligent virtual assistant.

Seamless 311 Reporting

Submit and track service requests easily with our intuitive mobile dashboards, powered by G-Bot, your intelligent virtual assistant.

Real-Time Notifications

Stay connected with instant alerts on city events, service updates, and critical notifications.

Multilingual Support

Our app ensures that every community member can communicate in their preferred language, promoting inclusivity.

Smart AI Voice

Experience hassle-free 311 reporting with Smart AI Voice, making it as simple as having a conversation.

Interactive Calendar

Explore local civic meetings, cultural events, recreational activities, and educational programs, keeping you involved in your community.

Utility Bills & Job Opportunities

Access essential utility bill information and employment opportunities—all in one place! Harness the Power of AI for Smarter Living

AI-Powered Graphical Dashboard

Dive deep into insightful data visualizations, track city trends, and use informed decision-making tools to understand your city better.

Application in Action

Let’s Build the Future of Your IT Infrastructure Together.

Let's Build Your IT Infrastructure Future Together.

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