22nd Century Technologies, Inc. (TSCTI) delivers a comprehensive portfolio of innovative products and digital solutions designed to address the evolving needs of government agencies, public sector organizations, and enterprise clients. Our solutions combine artificial intelligence, automation, cybersecurity, digital modernization, and citizen-centric technologies to enhance operational efficiency, improve service delivery, and accelerate digital transformation.
XtractIQ transforms the way organizations capture, process, and manage document-based information through advanced AI-powered Intelligent Document Processing (IDP). By automating data extraction, classification, validation, and integration, XtractIQ eliminates manual data entry, accelerates workflows, and improves accuracy across business operations. Built to intelligently recognize and adapt to a wide range of document types and layouts, XtractIQ enables businesses to process invoices, forms, contracts, receipts, and other critical documents with speed, precision, and scalability—empowering teams to focus on higher-value work while driving greater operational efficiency.
Call Care is a comprehensive customer communication and support platform designed to streamline interactions across multiple channels in one centralized system. From handling customer inquiries and managing service requests to tracking conversations and improving response times, Call Care helps organizations deliver efficient, responsive, and seamless customer experiences while enhancing operational productivity.
Deliver enterprise-grade software products that function independently yet integrate effortlessly across your stack.
Zero-friction customer support transitions from early inquiry to definitive resolution.
A unified approach to operational SLA tracking, automated routing, and dynamic agent assignments.
An integrated platform bridging autonomous AI chatbots, intelligent agent handoffs, and real-time operations.
Workerra is a comprehensive workforce management platform designed to streamline the entire employee lifecycle, from candidate recruitment and onboarding to shift scheduling, timesheet tracking, payroll processing, and automated invoicing. By connecting every step within a single system, Workerra eliminates manual processes, improves operational efficiency, and delivers a seamless experience for both employers and employees.
A comprehensive platform that brings all 311 services into one convenient app, making it easy for residents to report issues, request city services, and stay connected with their community. From reporting potholes and graffiti to scheduling waste pickup and accessing essential city resources, the app provides a seamless experience for managing everyday civic needs in one place.
